Medical Billing FAQs

Who is Matrix Medical Billing?
How does Matrix Medical Billing make money?
What does the service cost for Medical Billing?
How can I track the status of my account?
Are you HIPAA Compliant?
Is a Web Based medical milling solution secure?
Why should I outsource medical billing and collections to Matrix Medical Billing?
How do you keep up to date on changes that occur in the medical billing industry?
What equipment do I need?
Will Matrix handle my money?
Does Matrix Medical Billing provide billing services for all providers?
Will you provide references?


Who is Matrix Medical Billing?
Matrix Medical Billing is a full practice management billing solution that provides billing services to practices, clinics and hospitals throughout the United States. Matrix has efficient processes the latest technology to process your claims in an accurate and timely manner.

How does Matrix Medical Billing make money?
We make money when you make money! Our professional team of billers is experienced in working with insurance company representatives to maximize reimbursement by applying aggressive and accurate billing collection techniques.

What does the medical billing service cost?
Our web-based billing solution is charged on a percentage basis based on the amount collected and the scope of services provided.

How can I track the status of my account?
You can track the status of collections pending in your account 24/7 from any computer in the world that has an internet connection. Gone are the days of waiting for your billing company to generate your report at the end of the month.

Are you HIPAA Compliant?
Matrix Medical billing values a client's need for complete security and privacy of patient information. Our web-based process is 100% HIPAA compliant.

Is a Web Based solution secure?
Absolutely. State-of-the-art data encryption, monitoring, and anti-virus protection ensures all data is secured well beyond HIPAA requirements. Enjoy the peace of mind of knowing all your sensitive data is safe, secure, and perpetually backed up.

Why should I outsource medical billing and collections to Matrix Medical Billing?
Our experienced professional billing team utilizes a seamless web based system which provides your practice a cost effective, accurate, and timely solution to your medical billing needs. Our team will customize your billing and collection requirements to best suit your practice and provide ongoing exceptional customer service.

How do you keep up to date on changes that occur in the medical billing industry?
We have memberships with professional medical billing associations that keep us up to date on industry standards.

What equipment do I need?
You need a computer running Windows 2000 or higher and a high speed internet connection.

Will Matrix handle my money?
Matrix Medical Billing does not handle your money. Payments are sent directly to you from the insurance companies or other payers.

Does Matrix Medical Billing provide billing services for all providers?
We specialize in billing for all types of physicians. Our staff is trained to accommodate any medical specialty.

Will you provide medical billing references? 
We want you to be 100% comfortable in knowing who we are.  We will gladly provide references upon request.