Physician reviewing patient billing at a desk

Family Medicine Billing Services for Independent Practices

We handle claims, denials, and patient balances in the EHR/EMR you already use. Entirely U.S.-based. Month-to-month after an initial 60-day onboarding period.

No obligation. No PHI required. The form takes about 2 minutes.

Where family medicine billing slows down

High claim volume

Many visit types and repeat visits mean small errors multiply fast.

Coverage and visit details

Incomplete eligibility or visit information slows claims after care is delivered.

Recurring denials

The same denial reasons keep coming back and pull staff away from patients.

Aging A/R and patient balances

Older balances need a clear plan for which claims and statements to work first.

Family medicine physician following up on claims by phone

What Matrix does for your practice

  • Works inside the EHR or EMR your practice already uses
  • Handles charge entry and submits claims to primary and secondary payers.
  • Posts payments and adjustments
  • Works denials and appeals, following each payer’s guidelines
  • Sends patient statements and follows up on aged patient balances
  • Provides monthly reporting and access to billing reports.
  • Offers credentialing as a separate service

Why family medicine practices choose Matrix

U.S.-based team

Your entire billing team is U.S.-based, and you talk with the people doing the work.

Month-to-month after onboarding

No long-term contract. After an initial 60-day onboarding period, services renew automatically every 30 days. Either party may terminate with 30 days’ written notice.

Paid on collections

Matrix earns a percentage of what’s collected, on a sliding scale that drops as collections grow.

Serving Practices Since 2007

Matrix has served independent practices nationwide since 2007, from Mesa, Arizona.

“Been using Matrix Medical Billing for several years now. Very happy with their service.”

Jeffery M. Hubbard, MD · Internal Medicine · Fresno, CA · Google Review

Get your free A/R & Denial Snapshot

Start with a short two-step online form. It takes about 2 minutes. First, tell us about your practice: your name, practice name, work email, phone, specialty and number of providers. Then tell us about your billing situation: how billing is handled today, your biggest billing concern, approximate monthly collections and where you are in the process.

  1. Tell us about your practice. Complete the form online.
  2. We review what you shared. Matrix looks at the billing challenges you describe.
  3. We discuss practical next steps, including whether changing billing companies makes sense for you.

No obligation. Please don’t include patient names, dates of birth, medical record numbers, claim details or other protected health information.

Common questions

Do we have to change our EHR?

No. Matrix works within the EHR or EMR your practice already uses, so your team keeps its current system.

How does Matrix charge?

A percentage of collections on a sliding scale. Exact pricing depends on your practice and the services you need.

Is there a long-term contract?

After an initial 60-day onboarding period, services renew automatically every 30 days. Either party may terminate with 30 days’ written notice.

Is our billing sent overseas?

No. Matrix’s entire billing team is U.S.-based.

Can Matrix help with credentialing?

Yes, as a separate service.

See where your practice’s revenue is getting stuck

Prefer to talk? Schedule a discovery call or call (800) 689-8360.